We are often asked if people should take their Dodge, Ram, Jeep, and Chrysler cars to the All Star Dealership near Saint Charles for servicing, or if they can just take their vehicles to an independently owned shop. We believe that dealership service is the best service, and we would like to tell you why, today.
Advanced Training – In order to maintain their franchises dealerships must pay for training their technicians and providing special tools and equipment. Dealers also have access to proprietary information, information on new vehicles they sell and service. This means that no one else can access this information, which is often necessary for diagnosis and repair. In addition, dealership service departments work mainly on the makes and models that they sell. Since they are very familiar with the particular car line, they can usually pinpoint a problem more quickly and more accurately. The faster they can figure the problem out, the faster they can work to correct it, and the faster you get your car back. This also can mean big savings since the technicians are able to correct the problem faster – less time on repairs means less money out of your wallet.
It used to be that a dealership’s hourly rates were higher than the independent shops because of overhead, cost of tools, and training. However, this isn’t the case any more. Car technologies are advancing so quickly that the independent shops are incurring a lot more costs just trying to keep up with the technology, the need for ongoing training and the purchase of new equipment and tools. The dealerships can keep up and be ahead of the changes because they represent the company that is making the changes.
Have all your Dodge Cars serviced by the All Star Parts and Service Department!